Problems in client inresponsive

[nini01]

Hi. i got a problem with my game client. i had deleted music folder but when i teleport between maps every time, my client closes by itself, or i went to switch charactor and choose another charactor, the game client will always end.

 

[Zankza]

Might need a screen recording, also is there any log files inside the client folder?

 

[nini01]

yes there r 40 log files

 

[Zankza]

Try to pack them and upload if you can, so maybe we can see what's wrong?

 

[nini01]

where can I upload it

 

[Zankza]

where can I upload it

google drive, mediafire, mega.nz etc.

 

[nini01]

http://s000.tinyupload.com/?file_id=39132859179935977660

 

[Zankza]

@Developer

suggestions?

 

[Developer]

@Developer

suggestions?

Client seem to have some files/data missing or damaged.
Please run Version Check

 

[nini01]

run version check, had the same problems still

 

[Zankza]

1. You've ran version check (restoring any damaged or missing files)
2. You've reviewed and make sure the client is ran as highest privileged user (run as administrator)
3. I did not personally yet review your client logs, but as far as I understand there's no error upon crash, but rather quick disappear of client window?
4. Is your music folder currently present or not currently present?
5. Was there any pop-up of dialog or forms filled with system/message containing error message?

 

[nini01]

@Zankza i deleted all my pirate king online files, and redl the new one and did a version checked too. I'm running under highest privileged settings. Yes, it just crash everytime i switch between charactors. It's deleted. No pop-ups currently

 

[Developer]

@Zankza i deleted all my pirate king online files, and redl the new one and did a version checked too. I'm running under highest privileged settings. Yes, it just crash everytime i switch between charactors. It's deleted. No pop-ups currently

Can you please submit us Crash Dump of client?
https://devxf2.piratekings.online/forum/threads/guide-submitting-game-crash-reports.1060/

 

[nini01]

I submited