Game character gone

[ryukaide]

Zankza, my account's characters are gone for no reason. Kindly assist to sort this out.

Account: jacksonwly
Character 1: YangTing
Character 2: Stily

 

[Spidpex]

is your characters vissible here? https://devxf2.piratekings.online/forum/game-accounts/

 

[Zankza]

Hi,

Please go here: https://devxf2.piratekings.online/forum/game-accounts/

Do you still see your characters there?

 

[ryukaide]

yes i can see my characters there, but I can't see my charcaters when i log in

 

[ryukaide]

yes i can see my characters there, but I can't see my charcaters when i log in

I mean i can't see my characters when i log in the game. It's empty

 

[Zankza]

Reinstall the client. It'll show again.