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My account is bugged ?

Karhu

New Member
Joined
Dec 6, 2016
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When I am trying to log into my account everything is working fine apart from my characters.... they're gone even known I have not deleted any of them and on the website it still shows that my characters exist. When I am trying to create a new character the game stops working and crashes. My girlfriend has had a similar problem but in her case out of 2 characters only 1 was gone but it came back to normal after about 2 minutes. I hope someone can help me with this problem. Thanks !
 
Can you provide a screenshot of the problem?
 
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I have tried both reinstalling and updating the client and it has help on my girlfriends account but mine is still the same.
 
Just to be clear here: What game account are you entering (as shown in the screenshots)?
 
Yes I am using the account as shown in the screenshots. It is my only account as well
 
Have you had opportunity to enter your game account on different PC? Perhaps your laptop? To rule out hardware problems?
 
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