Item mall problems

[Caro06]

Hi... i have a problem with the item mall, i purchase a phyllis appareal, the rums are gone but the appreal isnt in my temporaly bag, what can i do in this case? please help and thanks

 

[Zankza]

Hello, can you please tell me which character you used when you attempted to purchase? and which map you were in as you tried to purchase as well.

 

[Caro06]

Hello, can you please tell me which character you used when you attempted to purchase? and which map you were in as you tried to purchase as well.

I used my phyllis SS named Cielo in argent city

 

[Zankza]

Refunded. Thanks for reporting.