I did some story quest and my points were erased

[victorbna]

I have a char named "1231231aasd2" and i'd already done the story quest to have my 3 points por lv3 stall, buf after the rollback, i just have 1 point. Help me pls and thank you
Pdt: My main char is "Biohazar"

 

[party50]

If u cant do anything to me then u cant help him either?