I cant launch the game

[mjayien]

i have trouble in launching the game, and im using "samsung laptop" btw. and i've finished downloading the game but when i try to run PKO it says "the launcher was unable to find any servers online currently, it is possible that something is intervening launcher from making connection to PKO servers or it may be due to server maintenance. you may either try reloading the launcher or visit website for support/ information" and still right now i dont know what to do im from Philippine and I try to find it how to fix this things like searching for if it is because of the maintenance or else but still nothing.

for kind people please:
i need to know what to do regards to this issues.
-thanks

 

[LuisaRLZ]

Have you tried restarting both your router and your PC?

And if you have, try adding an exception in your firewall and antivirus for PKO (Game.exe) so it can properly connect to servers.

 

[mjayien]

do that do the same thing on laptops? sorry for disturbing hehe

 

[LuisaRLZ]

Yes, there is actually no big difference between a laptop and a desktop PC. Try these solutions.