Game Error (Dont let me Typing)

[manny]

i just download a register aim about to start play but when the game is open the game dont let me typing soo i cant log in... is like dont respond stay on blank like i dont typing nothing,,,, i have win 10 i dont know if is my windows...

 

[Zankza]

Can we have a screenshot please?

 

[manny]

everything open good but dont let me typing (write) my account and pass

 

[Zankza]

What happens when you use on-screen keyboard?

 

[manny]

same dont let me do it .

 

[Zankza]

both, game client onscreen keyboard AND windows' onscreen keyboard ( https://support.microsoft.com/en-us/help/10762/windows-use-on-screen-keyboard )

 

[manny]

i mean let me clic on letter but nothing happens

 

[Zankza]

you were using which keyboard?