Zankza, please read! Need you.

[Edilson de Souza Junior]

Yesterday 09/03/2017, I made a purchase of 250 RUMS, and so far it has not come to my account. And also in my history is not appearing that I bought the Rums. Help me please!!!

My Character Name is: xXJaponêsNegaoXx.

 

[Zankza]

which gateway? xsolla?

 

[Edilson de Souza Junior]

Yes! xSolla!
And I already paid the ticket!

 

[Edilson de Souza Junior]

I have the proof if I need it.

 

[Edilson de Souza Junior]

If you need, I even have a picture of the receipt!

 

[Zankza]

Great, but you must contact:

https://help.xsolla.com only they can process and help your order, we cannot.

 

[Edilson de Souza Junior]

Okay, I hope they solve my problem. Thank you in advance for the attention Zankza.