They should do it. N for my opinion they better do it. At least the person been scammed learnt their lesson. And by doing that, they keep OP player to stay in their server. People will give up if the items scammed are really expensive like this one. And whos gonna buy rums again later if the GM arent even helping their player ? I mean its their first case. Should not help them again if the same person been scammed like this. Well if i am a GM i will definitely help this kind of poor people to get their items back. One less quiting player. If u got what i mean.
Sorry i'm not agree with this. This will just encouraging player against the rule since they will get supported anyhow. I would rather have quality players than quantity players in the game.