Rum no Enter in acount

[kamicaze94]

I got a problem here, I bought run points and they sent me a message from Ebanx discounting and did not drop the points in the account

 

[Zankza]

Did you pay through paymentwall?

 

[kamicaze94]

I paid via credit card

 

[kamicaze94]

Pagamento confirmado via cartão de crédito.
Ordem Pirate King Online Code w131768363
10/11/2017 | 20:51 <--- check date and hours
PIN 197235932
Cartão de crédito final 9184
Valor original em BRL R $ 24,00
IOF (0,38) R $ 0,09
Valor final em R $ R $ 24,09

 

[kamicaze94]

Time Action Change Details
2017-11-05 18:46:09 Exchange --118 Rum Barrels to Rum <-- nothing else came in after that
2017-11-05 18:38:43 Payment +118 Rum Barrels Processed by Paymentwall
Have 667 Rum in Monthly Reward balance
Have 914 Rum in Cumulative Reward balance
2017-11-04 17:30:20 Exchange --237 Rum Barrels to Rum
2017-11-04 17:28:53 Payment +237 Rum Barrels Processed by Paymentwall
Have 549 Rum in Monthly Reward balance
Have 796 Rum in Cumulative Reward balance
2017-11-02 23:18:32 Exchange --72 Rum Barrels to Rum
2017-11-02 23:05:46 Payment +72 Rum Barrels Processed by Paymentwall
Have 312 Rum in Monthly Reward balance
Have 559 Rum in Cumulative Reward balance
2017-11-02 13:57:18 Exchange --250 Rum Barrels to Rum
2017-11-02 13:50:56 Payment +240 Rum Barrels Processed by Paymentwall
Have 240 Rum in Monthly Reward balance
Have 487 Rum in Cumulative Reward balance

 

[Zankza]

You need to contact paymentwall and ask them about missing credits.

https://www.paymentwall.com/en/contacts

ONLY paymentwall can add points to your account, we can't!