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Rum/Item Mall Issue

uHavoc

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Jul 1, 2017
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I bought some rum to get a fairy for my new character but the rum isn't showing up on my character in game. Help please
 
Hi,

Welcome. I have question, are you familiar with our rum barrels and rums distinct? IE you must exchange one into other one before using points.
 
Yes, im familiar with rum barrels. That is what i bought, i payed through paypal. If i need to do more after buying them to use them in game i was not aware of that, however.
 
Yeah, but did you know that you need to exchange rum barrels into rums first? because it seems that you haven't exchanged it.
 
Yes i am aware of that, the issue is that the rum barrels aren't showing up in game on my character.
 
So please help me understand, what balance were you expecting? because everything on my end looks bout right.
 
i was only expecting 10. I'm just not sure why it isn't showing up in game for me. when i check the balance for my account it is correct. i just cant access it in game
 
bro why when i log my acc i cant fund my chercter they delit it plz anser me bro
 
Aimen, this is uHavoc's topic, please create your own support topic.
 
i was only expecting 10. I'm just not sure why it isn't showing up in game for me. when i check the balance for my account it is correct. i just cant access it in game
It is showing up for me, it's just that you havent yet exchanged rum barrels into rums

Rum Barrels = Forum/Global Account
Rums = Game/Single Account
 
i got off for a couple hours and came back and they were there. not sure what was wrong. thank you for the help and sorry for any inconvenience
 
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