Is this "normal" ?

[Maxo3]

I Was farming with my ss and sudently the game froze, and close soon after
I tryed to loged in bak but this error code pop out

I Ereased the account info in the screenshot for safety purpose (i can sent it to the admin if it needs to)

There is only 1 character on that account
Char Name: Friva

 

[Zankza]

Account is banned for botting.

 

[Maxo3]

Is there a way to appeal cause of the ban?
I play like this:

Side Screen i use the ss using auto magma (Alt + shift + fkey) a thing from the game and i read the rules, its not bannable
Main Screen: Other stuff + Main accounts
You can even see the error message and the forums thing in the photo i took some minutes ago

 

[Zankza]

I have lifted the ban on account that botters are stupid and will bot again, so if you were botting, you'l bot and i'll catch you no matters anyways.

 

[Maxo3]

I Wasn't botting at all to avoid any troubles again i will search another thing to make money now.
Thanks for your understanding!