Falling Server or Maintenance ?. . . ¡¡¡ Help !!!

[SSTARS]

Hello Good Day, since yesterday I still have problems to enter the game, I gave to Check Version, charge a moment, and came out to play, I gave and then only tells me that it can not connect.

 

[Zankza]

No, server is running at peak performance.

 

[Zankza]

Your post indicates you are having intermediate problems with launching client. Our launcher is heavily customized, It is very diligent as it performs many critical functions that invokes proper playing condition.

The very first thing you should do is try by doing a 'Version Check' this will ensure your launcher and client are the latest available offering, as older ones may not function properly or do not have capabilities to play.

1. Locate PirateKingOnlineLauncher.exe and execute as Administrator. Right-Click on PirateKingOnlineLauncher.exe and click "Run as Administrator". PirateKingOnlineLauncher.exe is located in main client folder, or you may have a short cut to PirateKingOnlineLauncher.exe on desktop.

2. After the client launcher is launched, Begin Version Check by clicking on button at top left corner, Where a drop menu will appear with choice of "Version Check" in the top of list.

3. The launcher will automatically quickly scan your client files and begin to download any missing or malformed client files.


At this point, If you are still unable to play, It means that you have a service or program that is actively blocking the connection such as firewall or anti-virus.

1. Unfortunately because there is too many anti-virus and firewall solutions there is no easy way of turning them off, You will need to contact your antivirus/firewall company to ask them how to remove/stop.

2. In very rare condition, You may have a ISP that does internet filtering which means you most likely cannot play because ISP do not remove or allow you to circumvent this filtering.

 

[SSTARS]

Thank you for responding so quickly, I will do it again, and I will do it following the steps you describe here, to see if you can fix this. . . . I'll let you know. . .

 

[Zankza]

1. Unfortunately because there is too many anti-virus and firewall solutions there is no easy way of turning them off, You will need to contact your antivirus/firewall company to ask them how to remove/stop.

2. In very rare condition, You may have a ISP that does internet filtering which means you most likely cannot play because ISP do not remove or allow you to circumvent this filtering.

 

[user10301051]

I see these exact questions everyday? i swear to god only experienced so many complaints for a launcher.

 

[SSTARS]

____ Well the antivirus is not, because I removed the Antivirus before installing and had always played well until yesterday, that suddenly fell the server. . . Or had not he fallen? I asked to know, because the page did not work.
____ These are the Pictures from a few moments ago. . .

____ Here the check version was ready. . . .

And then I told him to play and I got this. . . .

____ I gave you to ignore this message. . . .

____ I gave you to ignore this message. . . . And I know it's like 5 minutes. . . .

____ Until I got this. . . .

I kept insisting. . . . And in fact I configured the Windows Firewall so that Pirate King On Line has free priority of step, that is, I put it in the list of exceptions. . . And manage to get to this image that sent him. . . .

____ I'll confirm it. . . .

____ And then he pulled me out again. . . .

____ Well I hope you do not stop helping me, because the truth is I do not know if it's a question of me having a virus to the PC, because I take it every time I Play Pirate King, it's the only thing I play, and from time to time when I have time and in this m. . . .

 

[Zankza]

Try ping IP address; 142.4.219.226

If you are not sure how to do a ping test, please google "how to ping".

 

[SSTARS]

Good morning. . . . Thanks for the help Zankza. . . . You seem to be right. . . . Here I send the image of the result of the Ping, I do it several times, but rare thing, without doing more, I can connect, it is as if the PC or servers recognize little by little that I am a trusted user, Character moves within the game slowly and sometimes stuck. . . . I'm inclined to believe that you're right, but. . . . What do you recommend that I do? So that you finish helping me and Thanks for all. . . . Here the Image. . . .

 

[SSTARS]

 

[Zankza]

This mean problem is bad Internet Service Provider. there is no solutions but to change ISP.

 

[pantatayam]

Call your ISP about this, in my country they reset it somehow it works.

 

[SSTARS]

And you can not try to keep using the same ISP and try to change the device of the ISP, of course first I find out if you are compatible with the service they provide. . . . Because the truth is that here we are in the Quaternary Age. . . . Here, this is the best of all Internet Companies. . . .

 

[HostileNub]

Try turning your router on/off for few mins or restart your router. Alternatively you can try Flushing your DNS.

 

[SSTARS]

Call your ISP about this, in my country they reset it somehow it works.

Thanks pantatayam, I will try, here everything is a problem , but I will try to see if I go, because calling does not pay attention. . . .

Thanks Zankza, I do not bother you anymore , but if you think of anything else send me even if it's pm. . . .
.

 

[SSTARS]

Try turning your router on/off for few mins or restart your router. Alternatively you can try Flushing your DNS.

Thanks Preetham. . . . I'm going to try it later, right now I'm going to go out and I'll try. . . .