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Change the policy of forging Lv5 UGs

Leba

Official Game Guide Writer
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So, as pretty much everyone knows, Lv5 gems are the only ones which can fail in the combining or forging process in PKO, even with the use of fruits/catalysts. This has made many people doubt themselves on whether they should attempt to forge lv5 gems, namely UGs, because if they were to fail, the losses would be horrendous. And this seems fair - if you want the highest level of gems (or to be "maxed"), there should be a fail chance involved. Or there shouldn't be, however you wish to look at it... but the key is consistency.

Now, there's lots of people who have forged lv5 UGs (in Tortuga), but throughout this whole process, there is one egregious policy which has been present for quite a long time in PKO. And that's Staff refunding lv5 gems if they were to fail. This by itself isn't a bad thing, and some argue that lv5 gems shouldn't fail because the losses are so high, but the problem is that this policy is very ambiguous and is executed very poorly.

Over the years, quite a few people failed lv5 gems and managed to get a refund by asking the staff, and many others failed but were denied a refund, for no reason other than "no". I don't need to begin explaining why this system is so absurd, where one player's able to save hundreds of millions of gold by simply talking to the right Staff member, while another player will lose his hard-earned gold because he caught a Staff member on a bad day. This is ludicrous and has to be changed... and it should have been changed ages ago.

I offer 3 solutions to this egregious problem:

1) Don't refund lv5 gems at all
If someone fails his forging or combining of a lv5 UG, so be it. It's part of the game, they willingly took the risk, knowing that there is a slight chance of all their money and hard work going down the drain. There's nothing wrong with that.

2) Make lv5 gem forge/combine rate 100%
On the other spectrum of things, if the Staff deems that lv5 gems are too valuable, and they don't want people ragequitting or losing their will to play because they lost so much of their time for nothing, make the rate 100%, for everyone.

3) Create an expensive 100% forging/combining fruit
The middle ground of things is to simply give people an option not to fail lv5 gems, but locking it behind some sort of paywall. This way, again, things are equal for everyone.
 
i like the idea of solution Nr 3. Win Win for everyone, even for ServerDev
 
I agree to the 2nd and 3rd solution.
but about the first one, In my opinion it is just far too extreme of a loss. the loss here might reach 300M or even more, grinding the 300m takes over 1month of super hard work for the players...i know this is a risk, and that if there is no risk then there is no fun , but still, the loss shouldn't reach that much high expense... there should be any sort of a compensation when such loss occurs.
so please, be considerate of players as well on this issue... even if they willing to take the risk.
Thanks
 
I agree with Option 3.
But i believe there could be another Solution :
- Option 4 :
Player have to pay a fee (wich could be 20m?) and then if it comes to fail only the Fee + Refinning Gem lv5 would be loss.But not them Forging Gem itself.
 
For now, solution 1 is in course.
There will be NO more refunds, as there should have never been. As far as my knowledge goes, this only happened once, and it was only because one of our staff members acted out of the goodness of his heart. This has been discussed internally and it won't happen again.
In the future, solution 3 is the most likely to take place. But for now, if you want to forge lv 5, you will have to do it knowing that it can fail.
 

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