All bugs of Lost Costumes up till now

[pooliver02]

1. Glowing tea event is on pappa instead of Lost Costumes. And lost costumes is hidden in the 'skill-dumb' and you have to click your difficulty and then click 'no' to take the quest
2. I finished first part of Expert with my friend but his quest got bugged. He's unable to turn in the quest at solace haven upon finish. His ID: madrabbit
3. I wanna give up expert path after finding it difficult, which is possible according to event description, but there's no way to choose path again. If I abandon quest, the quest is still in solace and I can't retake at pappa. My ID: ThunderPhoenix01 and PhoenixIsabelHQF
4. Lack of description. There are mobs with same name in this game. Feral White Bobcat has lv70 version at LT1 and LV74 version at LT3. Terra Captain has Lv65 version in andes and Lv70 version at Shaitan mine. Players have no way to tell which is which unless they try their luck. I've heard players hunting tons of Lv74 bobcat and get confused.

Thanks

 

[Developer]

1. Glowing tea event is on pappa instead of Lost Costumes. And lost costumes is hidden in the 'skill-dumb' and you have to click your difficulty and then click 'no' to take the quest

Fixed.

2. I finished first part of Expert with my friend but his quest got bugged. He's unable to turn in the quest at solace haven upon finish. His ID: madrabbit

Fixed.

3. I wanna give up expert path after finding it difficult, which is possible according to event description, but there's no way to choose path again. If I abandon quest, the quest is still in solace and I can't retake at pappa. My ID: ThunderPhoenix01 and PhoenixIsabelHQF

Fixed. Change Difficulty at `Pappa` NPC.

4. Lack of description. There are mobs with same name in this game. Feral White Bobcat has lv70 version at LT1 and LV74 version at LT3. Terra Captain has Lv65 version in andes and Lv70 version at Shaitan mine. Players have no way to tell which is which unless they try their luck. I've heard players hunting tons of Lv74 bobcat and get confused.

Indeed, it must be Feral White Bobcat
Unfortunately, we cannot Fix on the go.

 

[pooliver]

Fixed.


Fixed.


Fixed. Change Difficulty at `Pappa` NPC.


Indeed, it must be Feral White Bobcat
Unfortunately, we cannot Fix on the go.

So Apparently there was another bug yesterday. Silverbullet, xNecro, Madrabbit and my characters (ThunderPhoenix01 and PhoenixIsabelHQF) tried to pick expert yesterday before bug fix and we got medium. CorsairReed picked medium and got easy. I sent one of my alts to check medium quest and also got easy. This not only confused us but also costed us tons of time to figure out what happened. This is absolutely unfair for us who decided to start early. We could just go and do some leveling but end up with trying to figure out what's happening. Halloween Hexa also bugged and you added additional session to that but still many players wasted time and weightless portion. I don't see you have any plans of compensation and this is INSANE. We chose this server for vanilla and stability and we end up wasting time on those bugs on ANNUAL REPEATED event. This is simply unacceptable. Please do think about compensation of players when such bugs happens. Thanks.

 

[Developer]

So Apparently there was another bug yesterday. Silverbullet, xNecro, Madrabbit and my characters (ThunderPhoenix01 and PhoenixIsabelHQF) tried to pick expert yesterday before bug fix and we got medium. CorsairReed picked medium and got easy. I sent one of my alts to check medium quest and also got easy. This not only confused us but also costed us tons of time to figure out what happened. This is absolutely unfair for us who decided to start early. We could just go and do some leveling but end up with trying to figure out what's happening. Halloween Hexa also bugged and you added additional session to that but still many players wasted time and weightless portion. I don't see you have any plans of compensation and this is INSANE. We chose this server for vanilla and stability and we end up wasting time on those bugs on ANNUAL REPEATED event. This is simply unacceptable. Please do think about compensation of players when such bugs happens. Thanks.

And how you expect the `compensation` to happen?

 

[pooliver]

And how you expect the `compensation` to happen?

Well, in other games when bug happened, it's usually gold/exp/items given to players who have the problem. I don't know if it's doable here, but I never seen any apologies here when bug happened, let alone compensations. Talking about this time, those bugs have simply "thrown away" two hours for me and some other players. I guess HB and Jynx fruits will be some reasonable compensations to ask for players who started early and get bugged. Regarding the Halloween Hexa, at least those who consumed weightless portion should be refunded.

 

[Developer]

I guess HB and Jynx fruits will be some reasonable compensations to ask for players who started early and get bugged.

As for me, it seems more reasonable to just give the difference in EXP/Gold for the finished questline if picked wrong and finished before the `fix`.

Regarding the Halloween Hexa, at least those who consumed weightless portion should be refunded.

And how to determinate the `reason` why an item was consumed in the first place?

 

[pooliver]

As for me, it seems more reasonable to just give the difference in EXP/Gold for the finished questline if picked wrong and finished before the `fix`.


And how to determinate the `reason` why an item was consumed in the first place?

Well, whatever the compensation is, the time player wasted to tackle those bugs are "non-refundable" anyway, and I understand that it's hard to define or estimate how much player's actual loss is in such an event. This server is a three-year-old stable server and those problems shouldn't happen to existing functions or repeated event. I'm not expecting any specific compensations, but please work harder to make sure those problems won't happen again and please do apologize when such problem happens. Most of us play this game cuz we love it, and I hope our dev team would be passionate and take care of the game and players well